Navigation

Search This Site

Important P&T Information and Updates

P&T Customer Service is Closed until January 2nd

Upcoming changes to UTS Service Levels: Holiday Break

No Service: 12/21, 12/22, 12/25, 12/28, 12/29, 1/1, 1/4, 1/5, 1/11, 1/12

Health Commuter Service (Weekday, not on days listed as “No Service”): 12/23 – 12/31

Recess Service (Weekday, not on days listed as “No Service”): 1/2 – 1/10

Ongoing TransLoc Technology Upgrades: Please use Transloc App

Dockless Scooters and Bikes

The University is committed to the safety and well-being of pedestrians, people with disabilities, bicyclists, and other users of the public rights-of-way in and around University Grounds, including the Medical Center. Due to this commitment, the University has established requirements for the riding, parking, and storing of dockless eScooters and electric power-assist bicycles on University Grounds, including the Medical Center.

Keys to Success 

Follow the rules to keep scooters on Grounds! 

Whether using a personally owned device, or one of the vendors participating in the city’s pilot program, the following practices will advance the success of the program and insure compliance with UVA policy

  • Operate on the streets and in bike lanes. Do not operate or park these devices on sidewalks or inside of University Buildings.
  • When in operation, obey traffic laws including street signs, traffic lights, and speed limits. Yield to pedestrians in crosswalks. Use caution when approaching and passing pedestrians.
  • Park the device upright in or near a bike rack. If the bike rack area is full, proceed to the next closest with available parking.
  • Do not bring the devices inside any UVA building.
  • Do not charge the device from any UVA source of electricity.

 

Safe and Respectful Riding

If using one of the vendor-provided devices, be aware of your personal responsibility as outlined in your agreement with the vendor.

scooter safety graphic

 


How to Park

Devices parked outside of designated areas create significant issues for those using ramps, handrails, curb cuts, bus stops, doors, stairs, etc. The issue is especially acute for people with disabilities who, along with everyone else, rely on open and safe access. Improper parking also creates operational hazards for transit, landscaping, maintenance, etc. Be thoughtful and park the device responsibly. 

On-Grounds

Please park responsibility and in designated areas on Grounds. When parking at a bike rack, place the scooter in or as near to the rack as is practical. Be mindful not to impede pedestrian and ADA access.

Off-Grounds 

When riding off-Grounds, it is still important to park responsibly, Please follow all city guidelines including:

  1. Do not ride on sidewalks. Ride scooters in bike lanes where possible, and in the street with the flow of traffic. 
  2. These devices are not be ridden on the bricked portion of the Downtown Mall, the Corner, or Court Square. 
  3. Do not park on private property unless the company specifically allows it at a certain location. 
  4. Park as close to the curb as possible.
  5. Park on a hard surface whenever possible. Scooters may tip over when parked on grass or mulch. 

 


Provide Feedback

Information about the city’s pilot program can be found on the city's website. General feedback about the city’s pilot program can be emailed to dockless@charlottesville.org.

Vendor-provided devices that are improperly parked can be reported via the phone number printed on the device. The city’s program requires the vendor respond to that call within 2 hours.

The MyCville app includes a specific reporting link for dockless e-scooter and e-bicycle issues.

Impounding and Removing

The University and Medical Center reserve the right to impound devices that are not in compliance. Impound fees apply.

More Information

The Department of Parking & Transportation is responsible for the issuance and administration of the University e-scooter and electrical-assist bicycle program and the regulations governing appropriate process, use, parking, and storage of dockless e-scooters and e-bikes. The University Police Department is responsible for enforcing moving violations and/or other life safety issues.