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Important P&T Information and Updates

Please use our Operating Status page for today's service level and updates, and our Service Schedule for the future schedule of daily transit and parking service levels.

Parking

  • Need to park for a few hours? Please use the Parkmobile app (https://parkmobile.io/) for hourly parking in available locations. Parking meters and pay stations have been removed or deactivated.
  • Most UVA students and employees may purchase daily, multi-day, and annual permits via the Online Parking Portal (https://uva.t2hosted.com/Account/Portal).
  • Residential Students who are returning to Grounds for Fall 2021: most residential permits will be available online in mid-August. Summer 2021 students: click here to purchase your permit online now. Graduate Student Housing at Copeley I/II or Piedmong should contact P&T upon moving in for assistance with purchasing the appropriate permit.
  • Check your permit status and update your license plate information in the Online Parking Portal (https://uva.t2hosted.com/Account/Portal)
  • Except on University holidays, P&T customer service representatives are available Monday-Friday, 7:30AM-5PM. P&T customer service is provided via live chat on this web site, via phone at 434-924-7231, via email at parking@virginia.edu, and in-person by setting an appointment. The P&T office on Millmont is closed to the public. More information on how to contact us here: https://parking.virginia.edu/contact-information

Transportation

  • University Transit Service (UTS) at the University of Virginia's Department of Parking and Transportation is seeking reliable Transit Bus Drivers. Click HERE for more information!
  • Safe Ride - Provided by Yellow Cab is available from 10:00 PM to 7:30 AM, 7 days per week. Please see our Safe Ride page for more information.
  • Note that public health guidance continues to impact public transit operations. University Transit Service will publish 2021-2022 academic routes by early August.

 

    Dockless Scooters and Bikes

    The University is committed to the safety and well-being of pedestrians, people with disabilities, bicyclists, and other users of the public rights-of-way in and around University Grounds, including the Medical Center. Due to this commitment, the University has established requirements for the riding, parking, and storing of dockless eScooters and electric power-assist bicycles on University Grounds, including the Medical Center.


    Keys to Success 

    Follow the rules to keep scooters on Grounds! 

    Whether using a personally owned device, or one of the vendors participating in the city’s pilot program, the following practices will advance the success of the program and insure compliance with UVA policy

    • Operate on the streets and in bike lanes. Do not operate or park these devices on sidewalks or inside of University Buildings.
    • When in operation, obey traffic laws including street signs, traffic lights, and speed limits. Yield to pedestrians in crosswalks. Use caution when approaching and passing pedestrians.
    • Park the device upright in or near a bike rack. If the bike rack area is full, proceed to the next closest with available parking.
    • Do not bring the devices inside any UVA building.
    • Do not charge the device from any UVA source of electricity.

     

    Safe and Respectful Riding

    If using one of the vendor-provided devices, be aware of your personal responsibility as outlined in your agreement with the vendor.

    scooter safety graphic

     


    How to Park

    Devices parked outside of designated areas create significant issues for those using ramps, handrails, curb cuts, bus stops, doors, stairs, etc. The issue is especially acute for people with disabilities who, along with everyone else, rely on open and safe access. Improper parking also creates operational hazards for transit, landscaping, maintenance, etc. Be thoughtful and park the device responsibly. 

    On-Grounds

    Please park responsibility and in designated areas on Grounds. When parking at a bike rack, place the scooter in or as near to the rack as is practical. Be mindful not to impede pedestrian and ADA access.

    Off-Grounds 

    When riding off-Grounds, it is still important to park responsibly, Please follow all city guidelines including:

    1. Do not ride on sidewalks. Ride scooters in bike lanes where possible, and in the street with the flow of traffic. 
    2. These devices are not be ridden on the bricked portion of the Downtown Mall, the Corner, or Court Square. 
    3. Do not park on private property unless the company specifically allows it at a certain location. 
    4. Park as close to the curb as possible.
    5. Park on a hard surface whenever possible. Scooters may tip over when parked on grass or mulch. 

     


    Provide Feedback

    Information about the city’s pilot program, which will run through July 2019, can be found on the city's website. General feedback about the city’s pilot program can be emailed to dockless@charlottesville.org.

    Vendor-provided devices that are improperly parked can be reported via the phone number printed on the device. The city’s pilot program requires the vendor respond to that call within 2 hours.

    The MyCville app includes a specific reporting link for dockless e-scooter and e-bicycle issues.

    Impounding and Removing

    The University and Medical Center reserve the right to impound devices that are not in compliance. Impound fees apply.

    More Information

    The Department of Parking & Transportation is responsible for the issuance and administration of the University e-scooter and electrical-assist bicycle program and the regulations governing appropriate process, use, parking, and storage of dockless e-scooters and e-bikes. The University Police Department is responsible for enforcing moving violations and/or other life safety issues.