UVA Parking and Transportation has developed the following Passenger Policies in support of our commitment to provide safe, reliable, efficient, and friendly transit service to University of Virginia students, faculty, staff, and visitors.
Passenger Rules
The Passenger Rules apply to all transportation services offered by UVA Parking and Transportation. Individual transportation services may have additional rules not listed here.
Passengers who fail to adhere to the Passenger Rules, any applicable University of Virginia policy, or any applicable federal, state, or local law may be instructed to disembark the vehicle. Passengers who refuse to disembark the vehicle as instructed or who repeatedly and/or egregiously fail to adhere to the Passenger Rules will be referred to law enforcement and will be denied transportation service in the future.
Rules
- Shirts, pants/shorts/skirts, and shoes must be worn at all times.
- Headphones/earbuds are to be used with all audio devices.
- Eating is not permitted aboard the vehicle. Transportation of food and/or beverage is permitted if contents are properly sealed and unopened.
- Drinking of non-alcohol beverages aboard the vehicle is permitted ONLY if beverage contained in sturdy, re-closable container which prevents spills.
- Any activity or behavior which disrupts or threatens the safety, comfort, or peace of others is prohibited (e.g. fighting, horse-playing, using obscene/insulting/threatening language or gestures, soliciting, harassing, intimidating, etc.)
- All trips must have destinations. For fixed route service, consecutive loop riding is prohibited.
- Seating is limited to one per passenger.
- Smoking and vaping are prohibited as per University of Virginia Policy SEC-028.
- Weapons as outlined in University of Virginia Policy SEC-030 are prohibited.
- Hazardous, explosive, corrosive, or flammable materials are prohibited aboard the vehicle.
- Use of alcohol or illegal substances aboard the vehicle is prohibited.
- Discharging body fluids aboard the vehicle is prohibited.
- Vandalism, graffiti, or posting of materials aboard the vehicle is prohibited.
- Pets are not permitted aboard the vehicle. Service animals are permitted aboard the
vehicle for persons with disabilities. Service animals must remain under handler control
and must not exhibit dangerous or disruptive behavior. - All personal and carry-on items must stay with passengers on their person or at their feet. Items that block passenger paths, cannot be properly secured, or require additional seating are not permitted aboard UVA Transit vehicles.
- UVA Transit services are not a substitute for emergency medical transportation and are unable to transport passengers experiencing medical emergencies. Passengers experiencing medical emergencies are advised to request emergency services via 911.
Last Revised 05/15/2026
Lost & Found Policy
Passengers may contact UVA Transportation at via e-mail at [email protected] or at
434-924-7711 regarding items left on UVA Transportation vehicles. Any items left on a UVA Transportation vehicle
will remain aboard the vehicle until the vehicle returns to the lot at end of service. After the UVA Transportation vehicle
returns to the lot, lost items are processed and held as detailed below.
UVA Transportation doesn’t keep the following items in Lost & Found.
They are immediately disposed of in an appropriate manner.
- Perishables including food, liquids, and their containers
- Any and all drugs and alcohol, including medicine, cigarettes, tobacco, and e-vapes
- Loose papers
- Any items that are wet or dirty
- Any items that may be biohazardous
- Loose cosmetic products (makeup, lip balm, etc.)
- Trash
UVA Transportation will contact University Police Department regarding any illegal or dangerous items left on vehicles.
For all University of Virginia property (ID badges, UVA keys, library books, etc.), UVA Transportation will attempt to return item to appropriate department within 2 business days. Unreturnable items will be treated like all other property as detailed below.
Lost Item Hold Time | Action |
|---|---|
| 0–30 days | Item held in short-term Lost and Found at UVA Transportation's base office. |
| 31–120 days | Item held in long-term storage. |
| 120+ days | Unclaimed items are auctioned at surplus, donated, destroyed, or disposed of in accordance with University Policy PRM-016: Surplus Property Disposal and Code of Virginia § 23.1-104. All items containing personal information are destroyed. |
Any claim to a lost item must include proof of ownership. This claim must include the date that the item was lost and a sufficient item description. In order to receive the lost item from UVA Transportation, claimants must also provide photo identification with full name and sign the claim log. UVA Transportation will not release items to claimants who fail to establish proof of ownership, do not provide photo identification, or do not sign the claim log.
Any claims to items in long-term storage must be submitted electronically to [email protected] with sufficient proof of ownership. Additionally, any claim to a lost item in long-term storage may include charges for storage or other services necessary to preserve the property.
Last Revised 5/15/2026