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Important P&T Information and Updates

Please use our Operating Status page for today's service level and updates, and our Service Schedule for the future schedule of daily transit and parking service levels.

Parking

  • Need to park for a few hours? Please use the Parkmobile app (https://parkmobile.io/) for hourly parking in available locations. Parking meters and pay stations have been removed or deactivated.
  • Most UVA students and employees may purchase daily, multi-day, and annual permits via the Online Parking Portal (https://uva.t2hosted.com/Account/Portal).
  • Residential Students who are returning to Grounds for Fall 2021: most residential permits will be available online in mid-August. Summer 2021 students: click here to purchase your permit online now. Graduate Student Housing at Copeley I/II or Piedmong should contact P&T upon moving in for assistance with purchasing the appropriate permit.
  • Check your permit status and update your license plate information in the Online Parking Portal (https://uva.t2hosted.com/Account/Portal)
  • Except on University holidays, P&T customer service representatives are available Monday-Friday, 7:30AM-5PM. P&T customer service is provided via live chat on this web site, via phone at 434-924-7231, via email at parking@virginia.edu, and in-person by setting an appointment. The P&T office on Millmont is closed to the public. More information on how to contact us here: https://parking.virginia.edu/contact-information

Transportation

  • University Transit Service (UTS) at the University of Virginia's Department of Parking and Transportation is seeking reliable Transit Bus Drivers. Click HERE for more information!
  • Safe Ride - Provided by Yellow Cab is available from 10:00 PM to 7:30 AM, 7 days per week. Please see our Safe Ride page for more information.
  • Note that public health guidance continues to impact public transit operations. University Transit Service will publish 2021-2022 academic routes by early August.

 

    Frequently Asked Questions

    Parking Questions

    I need assistance. How can I contact you?

    Except on University holidays, P&T customer service representatives are available Monday-Friday, 7:30AM-5PM. P&T customer service is provided via live chat on this web site, via phone at 434-924-7231, via email at parking@virginia.edu, and in-person by setting an appointment. The P&T office on Millmont is closed to the public and does not offer walk-in customer service. More information on how to contact us here: https://parking.virginia.edu/contact-information.

    I will only be on grounds a few hours a week/a few days a month. Is there temporary parking I can get?

    Please visit https://parking.virginia.edu/finding-right-parking-option to view all parking options. 

    P&T Representatives are available by phone (434-924-7231) or via Email (parking@virginia.edu) Monday through Friday 7:30am to 5:00pm. To schedule an appointment with a representative, please visit:  https://parking.virginia.edu/contact-information 

    Why do I have to park in a Blue lot? Can I park closer to my workplace in a reserved lot? 

    Due to the limited parking near UVA academic and Medical Center buildings most employees will need to park in a commuter lot. Academic employees should contact the UVA Parking and Transportation Office (434.924.7231). Health System Team Members interested in obtaining a Reserved permit should contact their manager or contact the Health System parking Operations Office at (434) 924-5147 for more information. 

    With a total area of just over 10 square miles, Charlottesville is an excellent place to live and work without a car. Using an alternative mode (biking, walking, tranist, or carpooling) is not just an environmentally friendly option, it may shorten your commute. Explore the resources on this website to learn more about the various transportation options or email transportation@virginia.edu . 

    Last year I had something on a waitlist, can I get it back?

    If you were selected for the waitlist and opted out, you will need to reenlist. If you were not selected, you should still be on the waitlist. For waitlist status, please email parking@virginia.edu for assistance.

    I have a permit but my lot is full. What should I do? 

    If the lot in which you are permitted to park is full, please contact Parking and Transportation at 434-924-7231. Permit holders may park in the lots at John Paul Jones Arena if their lot is full. Please note that JPJ events have impacts on these parking lots.

    I have not yet received my permit. What do I need to do?

    If you are expecting a transponder for one of the Health System Garages, please contact us at parking@virginia.edu for assistance.
     
    If you are expecting a parking permit for a lot, please allow up to 14 business days for your permit to be delivered. During this time, you may park in the lot which corresponds to your permit. Enforcement will verify your parking by license plate if a permit is not displayed. If you have not received your permit within this time frame, please contact us by phone (434-924-7231) or via Email (parking@virginia.edu) Monday through Friday 7:30am to 5:00pm for assistance. 

    Can I sell/give/transfer/trade my permit to someone else?

    No, permits are not for resale and are not transferrable or shareable. 

    Are First Year students allowed to bring a car? 

    University policy prohibits undergraduate first-year students from having vehicles on-Grounds during their first-year (fall & spring semesters). The policy governing use of vehicles by first-year students can be found in the Undergraduate Record (http://records.ureg.virginia.edu/).   First-year parking exceptions are only granted in extraordinary circumstances. Request for exceptions should be made via this online request form  to Andy Petters, Associate Dean of Students in Housing and Residence Life.

    The form includes:

    • Residence area on Grounds 
    • Reason for the request
    • Length of time for the request (full academic year or for a certain period of time).

    First-year student athletes with regular practices away from Grounds should notify their coaches, and the Athletic Department will contact Dean Petters.  Students who receive an exception are eligible to purchase an S6 parking permit (as space allows) or a Storage Permit for the Emmet/Ivy Garage.

     
    With a total area of just over 10 square miles, Charlottesville is an excellent place to live and study without a car. In fact, 95% of UVA students do not purchase a parking permit. Explore the resources on this website to learn more about the various transportation options or email transportation@virginia.edu

    Where do I park during Move-In?

    Please visit https://parking.virginia.edu/student-move for details regarding Student Move In.

    Where do I park during Move-Out?

    Please visit https://parking.virginia.edu/student-move-out for details regarding Student Move Out.

    What parking options are available for students?

    Please visit https://parking.virginia.edu/rates for details on parking rates and locations

    If I have to temporarily leave the University, can I leave my car on Grounds?

    Please email parking@virginia.edu to make arrangements for your vehicle. 

    What should I do if my vehicle breaks down in a UVA lot?

    Please contact us immediately by phone (434-924-7231) or by live chat. If after hours, please send an email to parking@virginia.edu with the location, license plate, and contact phone number. 

     

    University Transit Service Questions

    Is a mask required aboard a UTS bus?

    Yes, a proper face covering over both your nose and mouth is required to ride University Transit.

    What is the maximum capacity for a UTS bus?

    30 passengers is the maximum capacity.

    Why are the bus routes changed and different?

    UTS Routes have been redesigned to emphasize transit from more distant points and to feature McCormick Road as a walking path. Service hours will be changed to allow for proper overnight cleaning of transit buses. View information on all UTS routes and schedules.

    All the routes are new and different. Which route is the right one for me?

    Trying to figure out which route is right for you? Maybe we can help!

    Should I walk or ride my bike instead of riding the bus?

    UTS encourages everyone who does not need to ride the bus to walk, bike, or scoot to get to work or class.

    Is there bus service on McCormick Road?

    No. Beginning Fall 2020, McCormick Road is being featured as a walking path.

    I lost an item on a University Transit Bus  

    The UTS lost and found is located at 1101 Millmont Street. Any items left on a transit bus will remain there until the end of the day. Please call 434-924-7711 and the dispatcher will help you identify the bus or confirm if your item has been brought in. University Transit Service policy prohibits transit operators from discussing lost items over the handheld radios. 

    Items not in the UTS lost and found may have been brought to the lost and found in Newcomb Hall, or the University Police Department

    University Transit Service is not responsible for items lost or left on the bus.

    UTS Lost and Found Policy

    Does UTS run during inclement weather? 

    University Transit Service will make every effort to run during winter storms. However, during severe weather, please be prepared for delays, detours, and cancellations. Please check the UVA Operations Status Board for information on schedule modifications and cancellations. Download TransLoc for information on the latest road conditions. Safety is our top priority! 

     

    Other Questions

    I have a suggestion/feedback

    You can find our feedback form HERE.

    My question wasn't answered here! Who do I contact?   

    Except on University holidays, P&T customer service representatives are available Monday-Friday, 7:30AM-5PM. P&T customer service is provided via live chat on this web site, via phone at 434-924-7231, via email at parking@virginia.edu, and in-person by setting an appointment. The P&T office on Millmont is closed to the public and does not offer walk-in customer service. More information on how to contact us here: https://parking.virginia.edu/contact-information.