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Frequently Asked Questions

I lost an item on a University Transit Bus  

The UTS lost and found is located at 1101 Millmont street. If something was lost recently, it may still be on the bus. Please call 434-924-7711 and the dispatcher will help you identify the bus or confirm if your item has been brought in. Items not in the UTS lost and found may have been brought to the lost and found in Newcomb Hall or the University Police Department. 

I have a suggestion/feedback

You can find a feedback form here

I have a permit but my lot is full. What should I do? 

If the lot in which you are permitted to park is full, please contact Parking and Transportation at 434-924-7231. Permit holders may park in the lots at University Hall and outside the John Paul Jones Arena if their lot is full. Please note that JPJ events have impacts on the parking lots at University Hall and JPJ.
 

Are First Year students allowed to bring a car? 

University policy prohibits undergraduate first-year students from having vehicles on-Grounds during their first-year (fall & spring semesters). The policy governing use of vehicles by first-year students can be found in the Undergraduate Record (http://records.ureg.virginia.edu/).  Students should contact Andy Petters, Assistant Dean of Students, at petters@virginia.edu if they wish to request a first-year parking exception.  First-year parking exceptions are only granted in extraordinary circumstances. 
 
Students should include the following information in their email to Dean Petters:  their name, where they live on-Grounds, the reason for the request, and the length of time for the request (full academic year or for a certain period of time).  First-year student athletes with regular practices away from Grounds should notify their coaches, and the Athletic Department will contact Dean Petters. Students who receive an exception are eligible to purchase an S6 parking permit (as space allows) or a Storage Permit for the Emmet/Ivy Garage.
 
With a total area of just over 10 square miles, Charlottesville is an excellent place to live and study without a car. In fact, 95% of UVA students do not purchase a parking permit. Explore the resources on this website to learn more about the various transportation options or email transportation@virginia.edu

Why do I have to park in a Blue lot? Can I park closer to my workplace in a reserved lot? 

Due to the limited parking near UVA academic and Medical Center buildings most employees will need to park in a commuter lot. Academic employees should contact the UVA Parking and Transportation Office (434.924.7231). Health System Team Members interested in obtaining a Reserved permit should contact their manager or contact the Health System parking Operations Office at (434) 924-5147 for more information. 

With a total area of just over 10 square miles, Charlottesville is an excellent place to live and work without a car. Using an alternative mode (biking, walking, tranist, or carpooling) is not just an environmentally friendly option, it may shorten your commute. Explore the resources on this website to learn more about the various transportation options or email transportation@virginia.edu . 

Does UTS run during inclement weather? 

University Transit Service will make every effort to run during winter storms. However, during severe weather, please be prepared for delays, detours, and cancellations. Please check the UVA Operations Status Board for information on schedule modifications and cancellations. Download TransLoc for information on the latest road conditions. Safety is our top priority! 

My question wasn't answered here! Who do I contact?   

In Person:
1101 Millmont Street
P.O. Box 400000
Charlottesville, VA 22904

By Phone:
434-924-7231

Via Email:
parking@virginia.edu

transportation@virginia.edu